Difference between revisions of "OSB:20130708-01"
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=''OPERATIONAL STATUS BULLETIN: {{PAGENAME}}''= | =''OPERATIONAL STATUS BULLETIN: {{PAGENAME}}''= | ||
| − | '''Issued:''' [[User:Kradorex Xeron|Kradorex Xeron]] ([[User talk:Kradorex Xeron|talk]]) | + | '''Issued:''' [[User:Kradorex Xeron|Kradorex Xeron]] ([[User talk:Kradorex Xeron|talk]]) 23:44, 8 July 2013 (EDT) |
| − | '''In Regards To:''' | + | '''In Regards To:''' Extra-facility Power Outage |
'''Facility:''' Unicomplex One (Hamilton, ON, Canada) | '''Facility:''' Unicomplex One (Hamilton, ON, Canada) | ||
| − | '''Affected:''' *.digibase.ca (all systems, all services) | + | '''Affected:''' *.digibase.ca (all systems, all services) |
| − | '''Ticket #:''' | + | '''Ticket #:''' ''No internal ticket was issued'' |
'''Expected Duration:''' ''Unknown'' | '''Expected Duration:''' ''Unknown'' | ||
| − | '''Status: ''' Event started at | + | '''Status: ''' Event started at 19:13, ended at 21:17. Outage was estimated 2-3 hours. |
==Situation Description== | ==Situation Description== | ||
| − | Starting | + | Starting on 8 July 2013, there was a power outage that affected multiple blocks of the city, including our facility as discribed by our electrical utility: |
| + | |||
| + | <blockquote> | ||
| + | '''The Power for this outage has been restored on'''<br /> | ||
| + | '''Monday July 8, 2013 at 9:17 PM'''<br /> | ||
| + | <br /> | ||
| + | Original Power Outage Date: Monday July 8, 2013<br /> | ||
| + | Time: 7:13 PM<br /> | ||
| + | <br /> | ||
| + | Horizon Utilities reports there is presently a limited power outage in the Downtown area of Hamilton affecting 1607 customers.<br /> | ||
| + | <br /> | ||
| + | The cause of the outage is: an underground distribution problem<br /> | ||
| + | <br /> | ||
| + | Horizon Utilities crews have been dispatched to make repairs. The estimated time for power restoration is 10:00 PM. Updates will be posted periodically. | ||
| + | </blockquote> | ||
==Impact== | ==Impact== | ||
| − | + | The incident caused our network to become unavailable to the widespread Internet. All primary, secondary and tertiary systems were powered down, systems on backup power also needed power down. | |
==Updates== | ==Updates== | ||
| − | === | + | ===21:17, 8 July 2013=== |
| − | + | Facility primary power was restored. | |
| + | |||
| + | ===21:18, 8 July 2013=== | ||
| + | Work begun to cold-start primary systems | ||
| + | |||
| + | ===21:30, 8 July 2013=== | ||
| + | Main computer core (X9CC-ECS) cold start power-on completed, system ACP (Application Compute Processor) was operational through outage on its own backup power for data integrity, that processor did not need cold-start procedures, No data loss had ocurred. | ||
| + | |||
| + | ===21:31, 8 July 2013=== | ||
| + | Central plexus cold-start power-on completed. | ||
| + | |||
| + | ===21:32, 8 July 2013=== | ||
| + | Mastercontrol powered and operational. | ||
| + | |||
| + | ===21:40, 8 July 2013=== | ||
| + | Main computer core (X9CC-ECS) bootup procedures completed, system operational | ||
| − | === | + | ===21:50, 8 July 2013=== |
| − | + | Unimatrix One declared online and operational | |
| − | === | + | ===22:00, 8 July 2013=== |
| − | + | Secondary systems powered. | |
| − | === | + | ===22:10, 8 July 2013=== |
| − | + | Tertiary systems powered. | |
| − | + | ===22:10, 8 July 2013=== | |
| + | Situation concluded. | ||
Latest revision as of 02:15, 28 September 2013
OPERATIONAL STATUS BULLETIN: 20130708-01
Issued: Kradorex Xeron (talk) 23:44, 8 July 2013 (EDT)
In Regards To: Extra-facility Power Outage
Facility: Unicomplex One (Hamilton, ON, Canada)
Affected: *.digibase.ca (all systems, all services)
Ticket #: No internal ticket was issued
Expected Duration: Unknown
Status: Event started at 19:13, ended at 21:17. Outage was estimated 2-3 hours.
Situation Description
Starting on 8 July 2013, there was a power outage that affected multiple blocks of the city, including our facility as discribed by our electrical utility:
The Power for this outage has been restored on
Monday July 8, 2013 at 9:17 PM
Original Power Outage Date: Monday July 8, 2013
Time: 7:13 PM
Horizon Utilities reports there is presently a limited power outage in the Downtown area of Hamilton affecting 1607 customers.
The cause of the outage is: an underground distribution problem
Horizon Utilities crews have been dispatched to make repairs. The estimated time for power restoration is 10:00 PM. Updates will be posted periodically.
Impact
The incident caused our network to become unavailable to the widespread Internet. All primary, secondary and tertiary systems were powered down, systems on backup power also needed power down.
Updates
21:17, 8 July 2013
Facility primary power was restored.
21:18, 8 July 2013
Work begun to cold-start primary systems
21:30, 8 July 2013
Main computer core (X9CC-ECS) cold start power-on completed, system ACP (Application Compute Processor) was operational through outage on its own backup power for data integrity, that processor did not need cold-start procedures, No data loss had ocurred.
21:31, 8 July 2013
Central plexus cold-start power-on completed.
21:32, 8 July 2013
Mastercontrol powered and operational.
21:40, 8 July 2013
Main computer core (X9CC-ECS) bootup procedures completed, system operational
21:50, 8 July 2013
Unimatrix One declared online and operational
22:00, 8 July 2013
Secondary systems powered.
22:10, 8 July 2013
Tertiary systems powered.
22:10, 8 July 2013
Situation concluded.
