Difference between revisions of "OSB:20130527-01"
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'''Issued:''' [[User:Kradorex Xeron|Kradorex Xeron]] ([[User talk:Kradorex Xeron|talk]]) 04:26, 1 June 2013 (EDT) | '''Issued:''' [[User:Kradorex Xeron|Kradorex Xeron]] ([[User talk:Kradorex Xeron|talk]]) 04:26, 1 June 2013 (EDT) | ||
| − | '''In Regards To:''' City-wide | + | '''In Regards To:''' City-wide Upstream Provider Outage. |
'''Facility:''' Unicomplex One (Hamilton, ON, Canada) | '''Facility:''' Unicomplex One (Hamilton, ON, Canada) | ||
| + | |||
| + | '''Affected:''' *.digibase.ca (all systems, all services) | ||
'''Ticket #:''' ''No internal ticket was issued'' | '''Ticket #:''' ''No internal ticket was issued'' | ||
| Line 15: | Line 17: | ||
==Situation Description== | ==Situation Description== | ||
| − | + | Starting on 27 May 2013 at 18:05, there was an incident where our upstream provider, Cogeco experienced an outage of all network services to most of the city for undetermined reasons. | |
Diagnostics issued from off-site revealed that the provider's own central equipment that services our network was directly impacted and was completely unavailable. | Diagnostics issued from off-site revealed that the provider's own central equipment that services our network was directly impacted and was completely unavailable. | ||
==Impact== | ==Impact== | ||
| − | The incident caused our network to become unavailable to the widespread Internet. There has been no | + | The incident caused our network to become unavailable to the widespread Internet. There has been no outage to any internal systems incurred. |
==Updates== | ==Updates== | ||
| − | ===20:27=== | + | ===20:27, 27 May 2013=== |
Service has been restored by the upstream provider and all systems automatically recovered. | Service has been restored by the upstream provider and all systems automatically recovered. | ||
Latest revision as of 22:47, 1 June 2013
OPERATIONAL STATUS BULLETIN: 20130527-01
Issued: Kradorex Xeron (talk) 04:26, 1 June 2013 (EDT)
In Regards To: City-wide Upstream Provider Outage.
Facility: Unicomplex One (Hamilton, ON, Canada)
Affected: *.digibase.ca (all systems, all services)
Ticket #: No internal ticket was issued
Expected Duration: Unknown
Status: Concluded at 20:27 EDT, 27 May 2013
Situation Description
Starting on 27 May 2013 at 18:05, there was an incident where our upstream provider, Cogeco experienced an outage of all network services to most of the city for undetermined reasons.
Diagnostics issued from off-site revealed that the provider's own central equipment that services our network was directly impacted and was completely unavailable.
Impact
The incident caused our network to become unavailable to the widespread Internet. There has been no outage to any internal systems incurred.
Updates
20:27, 27 May 2013
Service has been restored by the upstream provider and all systems automatically recovered.
